FAQ's
Frequently Asked Quest
Caregiver Agency is one of the best caregiver service providers in Bangladesh, offering trusted caregiver home service and patient care home service across Dhaka. Whether you need home care services in Dhaka for an elderly parent, a patient recovering from surgery, or a newborn, our verified caregivers are available for hourly, 12-hour, and 24-hour live-in support in areas across the city. Below are answers to the questions families ask most before booking a caregiver near their location.
What services do you offer?
We provide professional home caregiving services including elderly care, patient care, baby care, child care, nursing support, and doctor home visit arrangements. Our caregivers are trained to handle daily living assistance, medication reminders, mobility support, and companionship care tailored to each family’s needs.
Are your caregivers trained?
Yes, all our caregivers go through a structured training and screening process before placement. This includes background verification, basic medical care training, hygiene and safety protocols, and elderly/patient handling techniques, so families can trust the person coming into their home.
How much do your services cost?
Our charges depend on the duration of service you require — hourly, 8-hour, 12-hour, overnight, or 24-hour live-in care. Please inbox us or call directly for a detailed quote tailored to your family’s specific needs, as pricing varies by care type and duration.
Can I request a female or male caregiver specifically?
Yes, you can request a caregiver of your preferred gender based on the patient’s comfort and requirements. Let us know your preference when booking and we will match you with an available, suitable caregiver.
How quickly can you arrange a caregiver in an emergency?
We can often arrange emergency or same-day caregiver placement depending on availability at the time of request. For urgent requirements, calling us directly is faster than messaging, so we can check caregiver availability immediately.
Are your caregivers verified before joining?
Yes, every caregiver goes through identity verification, reference checks, and an interview process before being listed with our agency. This screening helps ensure families receive trustworthy, accountable care providers.
Do you provide caregivers for hospital duty as well as home care?
Do you provide caregivers for hospital duty as well as home care? Yes, we provide caregivers for both hospital duty and home-based care. Whether your loved one is admitted or recovering at home, we can arrange a caregiver suited to the setting.
What is the minimum booking duration?
Our minimum booking is typically a single shift (hourly or 8-hour), though this can vary by caregiver availability. Contact us to confirm the minimum duration for your specific care requirement.
Can family members abroad book a caregiver for their parents in Dhaka?
Yes, we regularly help Bangladeshi families living abroad arrange caregiver services for their parents or relatives in Dhaka. Bookings, updates, and payments can be coordinated remotely through calls, WhatsApp, or messenger.
Do you provide services outside of Dhaka?
Currently, our primary service coverage is within Dhaka and surrounding areas. If you need care outside Dhaka, please contact us directly to check availability in your specific location, as we are gradually expanding our service areas.
