Privacy Policy
Caregivers Agency BD values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, contact us, or request our Home Nursing Care, Elderly Care, Dementia Care, Patient Care, and Caregiver Services.
1. Information We May Collect
When you contact us or request our services, we may collect the following information:
Your name
Phone number and email address
Home address or service location
Age of the patient or service recipient
Type of caregiver or nursing service required
Relevant service-related information
Other information you voluntarily provide to us
We aim to collect only the information necessary and relevant to providing our services.
2. How We Use Your Information
The information we collect may be used to:
Respond to your questions and service requests.
Provide information about suitable caregiver and home care services.
Contact you regarding service confirmation or appointments.
Coordinate services according to the patient’s needs.
Provide customer support.
Improve our website and services.
Maintain necessary business and service records.
3. Health-Related Information
For services such as Home Nursing Care, Dementia Care, Elderly Care, and Patient Care, you may need to provide certain health-related information about the patient.
Such information will be used only when necessary to understand the required care, coordinate caregiver services, and provide appropriate support.
We take reasonable steps to avoid collecting or sharing unnecessary health-related information.
4. Privacy and Confidentiality
Caregivers Agency BD does not sell, rent, or unnecessarily disclose your personal information to third parties.
However, information may be shared when:
Necessary to provide requested services.
You have provided your consent.
Required by applicable law.
Disclosure is necessary to address an emergency or protect someone’s safety.
5. Website and Cookies
Our website may collect certain technical information to improve website functionality, security, and user experience.
We may use cookies or similar technologies for certain website functions.
You may be able to manage or disable cookies through your browser settings.
6. Third-Party Links
Our website or online platforms may contain links to third-party websites, Google Maps, social media platforms, or other external services.
When you access a third-party website, its own Privacy Policy and terms may apply.
Caregivers Agency BD is not responsible for the privacy practices of external websites.
7. Data Security
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or misuse.
However, no method of transmitting or storing information over the Internet can be guaranteed to be completely secure.
Therefore, while we take appropriate precautions, we cannot guarantee absolute security.
8. Children’s Information
Our services are generally intended for adults, families, and caregivers.
If information about a child is required for a service, it should be provided by a parent, guardian, or legally responsible person.
9. Your Privacy Rights
You may contact us if you wish to:
Ask about the personal information we hold about you.
Request correction of inaccurate information.
Ask questions about how your information is being used.
Request appropriate action regarding your personal information.
We will review and respond to reasonable requests where applicable.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, or applicable legal requirements.
Any updates will be published on this page, and the Last Updated date may be changed accordingly.
We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Caregivers Agency BD
Address: 15/3, 3rd Floor, Bashundhara Rd, Dhaka 1229, Bangladesh
Phone: +8801404-002228
Caregivers Agency BD
Caring for Your Loved Ones with Trust, Respect & Compassion.
